{"id":25,"date":"2026-11-03T09:23:50","date_gmt":"2026-11-03T09:23:50","guid":{"rendered":"https:\/\/thelumifashion.com\/index.php\/shipping-policy\/"},"modified":"2026-11-03T09:23:50","modified_gmt":"2026-11-03T09:23:50","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/thelumifashion.com\/index.php\/shipping-policy\/","title":{"rendered":"Shipping policy"},"content":{"rendered":"<h2>Shipping Policy<\/h2>\n<p>Thank you for shopping with thelumifashion. Every order is packed with care and dispatched from our fulfillment facility. Because our catalog consists of vapor products, nicotine e-liquids, and devices containing lithium batteries, all shipments are handled in line with carrier rules and applicable adult-signature requirements. Please read the details below before placing your order.<\/p>\n<h2>Order Processing Times<\/h2>\n<p>Orders placed before 2:00 PM on a business day are typically picked and packed the same day. Orders placed after that cutoff, on weekends, or on public holidays are processed on the next business day.<\/p>\n<ul>\n<li>Standard processing: 1\u20132 business days<\/li>\n<li>Peak periods, new product launches, and holiday sales may add 1\u20133 business days<\/li>\n<li>You will receive a confirmation email once your order is packed and a tracking number once it is handed to the carrier<\/li>\n<li>Orders that fail age verification will be held and cannot be released until verification is complete<\/li>\n<\/ul>\n<h2>Shipping Methods and Delivery Estimates<\/h2>\n<p>Available shipping options and rates are calculated at checkout based on your delivery address and the size of your order. Delivery estimates below begin from the date your parcel is handed to the carrier and do not include processing time.<\/p>\n<ul>\n<li>Standard shipping: 3\u20137 business days<\/li>\n<li>Expedited shipping: 2\u20133 business days<\/li>\n<li>Remote or rural addresses may require 1\u20132 additional business days<\/li>\n<li>Free standard shipping applies to qualifying orders above the threshold shown at checkout<\/li>\n<\/ul>\n<h2>Age Verification and Adult Signature on Delivery<\/h2>\n<p>All thelumifashion orders contain age-restricted products. You must be of legal age to purchase vapor products in your jurisdiction, and the recipient at the delivery address must be the same person who placed the order. Carriers may require a government-issued photo ID and an adult signature at the door.<\/p>\n<ul>\n<li>Parcels cannot be left unattended, in a mailbox, or with a neighbor<\/li>\n<li>Orders that are refused, or that fail ID or age checks at delivery, will be returned to us<\/li>\n<li>Return shipping charges and any carrier fees on refused age-restricted deliveries are non-refundable<\/li>\n<\/ul>\n<h2>Shipping Restrictions and Compliance<\/h2>\n<p>We only ship to jurisdictions where the sale, delivery, and receipt of vapor products and nicotine e-liquids is permitted. Certain states, counties, and municipalities restrict or prohibit the delivery of vapor products, flavored e-liquids, or nicotine products ordered remotely. If your address falls within a restricted area, checkout will be blocked or your order will be cancelled and fully refunded.<\/p>\n<ul>\n<li>We do not ship to PO boxes, APO\/FPO addresses, or freight forwarders for age-restricted items<\/li>\n<li>We do not ship to addresses outside our published service area<\/li>\n<li>Orders suspected of resale, drop-shipping, or delivery to a restricted region may be cancelled at our discretion<\/li>\n<li>Customers are responsible for knowing the laws that apply in their own location<\/li>\n<\/ul>\n<h2>Lithium Batteries and Packaging<\/h2>\n<p>Devices, pods, and kits containing lithium-ion batteries are classified as regulated goods and must travel by ground or by carrier-approved air service only. We package all battery-containing products in accordance with carrier safety rules and secure glass bottles and e-liquid containers with protective padding to prevent leaks or breakage in transit.<\/p>\n<ul>\n<li>Batteries are shipped installed in devices or in original protective packaging<\/li>\n<li>Loose cells and damaged batteries must never be returned by mail without written authorization from our support team<\/li>\n<li>All orders ship in plain, unbranded outer packaging with no product names or nicotine markings visible<\/li>\n<\/ul>\n<h2>Tracking and Delivery Issues<\/h2>\n<p>Once your parcel is in transit, you can follow its progress using the tracking number in your dispatch email. Please allow up to 24 hours for tracking to update after handover.<\/p>\n<ul>\n<li>If tracking shows no movement for more than 5 business days, contact us and we will open a carrier trace<\/li>\n<li>If tracking shows delivered but you have not received the parcel, check with the carrier first and notify us within 48 hours<\/li>\n<li>Incorrect or incomplete addresses provided at checkout may cause delays; we cannot redirect a parcel after dispatch in most cases<\/li>\n<\/ul>\n<h2>Damaged, Leaking, or Incorrect Items<\/h2>\n<p>Vapor products require careful handling. Inspect your parcel as soon as it arrives and report any issue before using the product. We cannot accept claims for leaking e-liquids or damaged devices once an item has been filled, used, or modified.<\/p>\n<ul>\n<li>Report damage or leakage within 48 hours of delivery, with photos of the parcel, the item, and the packing material<\/li>\n<li>Do not dispose of damaged lithium batteries in household waste; follow local battery disposal rules<\/li>\n<li>Approved claims are resolved by replacement or refund once the item is returned or documented as unsafe to return<\/li>\n<\/ul>\n<h2>Questions About Your Shipment<\/h2>\n<p>If you have a question about processing, delivery estimates, age verification, or whether we can ship to your address, contact our customer care team before placing your order. Include your order number and delivery ZIP or postal code so we can check the applicable restrictions for you. Please note that shipping timelines and service areas may be updated from time to time, and the version published here applies to your order.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Shipping Policy Thank you for shopping with thelumifashion. Every order is packed with care and dispatched from our fulfillment facility. Because our catalog consists of vapor products, nicotine e-liquids, and devices containing lithium batteries, all shipments are handled in line with carrier rules and applicable adult-signature requirements. Please read the details below before placing your [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-25","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/thelumifashion.com\/index.php\/wp-json\/wp\/v2\/pages\/25","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/thelumifashion.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/thelumifashion.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/thelumifashion.com\/index.php\/wp-json\/wp\/v2\/comments?post=25"}],"version-history":[{"count":0,"href":"https:\/\/thelumifashion.com\/index.php\/wp-json\/wp\/v2\/pages\/25\/revisions"}],"wp:attachment":[{"href":"https:\/\/thelumifashion.com\/index.php\/wp-json\/wp\/v2\/media?parent=25"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}